playstation not sending email
There may be connectivity problems or PlayStation Network
maintenance. Please check your internet connection and go to the PSN status
page.
If you cannot access your Sign-in ID (email address), you
will require contacting with the following info:
Online ID (the name is shown when you play online)
A copy of your ID. For example your passport or driver’s
license.
1) Go to [Settings] > [Account Management] > [Account
Information] > [Sign-in ID] and enter your password.
2) enter your new Sign-in ID (Email Address) and select
‘Confirm’.
What is a Sign-in ID?
Each account has a unique and different Sign-in ID, that
corresponds to a valid email address. Email is that the primary mode of
communication between PlayStation and account holders and can be used to:
1.
Verify your account
2.
Ensure your details are protected
3.
Keep you up to date on necessary account
information.
4.
As a result, it's strongly recommended that you
use an up-to-date and accessible email address.
How to change my Sign-in ID on a Web-browser
1.
Sign in to account management on an online
browser.
2.
Select [Security] from the sidebar.
3.
Click [Edit] next to 'Sign-In ID (Email
Address)'.
4.
Enter your new email address and click [Save].
You may require re-entering your password for security reasons.
5.
You will also receive an email to your recent
email address asking you to confirm your new Sign-In ID. Click the [Verify Now]
button in this email.You will also get an email to your old email address
detailing the change.
6.
You will be signed out from all devices when you
change your Sign-In ID email address and will require signing in again using
your new Sign-In ID.
Contacting PlayStation
PlayStation doesn't give customer service by email but does
provide it by phone. There are 4 methods to reach PlayStation across 4
communication modes: phone, web, twitter, chat. In case you did not notice
there was an alternative, the simplest number for PlayStation live chat support is 833-886-2666.
Not finding the verification email
If you're having hassle finding the verification email,
there are a few troubleshooting steps to try:
1.
Search for
sony@email.sonyentertainmentnetwork.com in altogether of your mailboxes, as
well as any spam or junk folders.
2.
On your PlayStation system, head to the Account
Management section and make sure the Sign-in ID email address is correct. If
the address isn't correct, follow the steps
3.
Visit the PSN network status page. If any of the
services are experiencing network problems, this may be the reason for a delay
in the verification process.
4.
If you still haven’t got the email please
contact PlayStation Support. You can find the appropriate contact number by
clicking here (copy and paste the link) https://www.playstation.com/get-help/#!/
and typing ‘verify email’ into the search bar — the ‘call us’ option will
appear at the bottom of the page.
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